The three breakdowns behind almost every “performance problem” — and a 60-second diagnostic that tells you which one you have.
3 Reasons Your Team Isn’t Performing — And What It’s Costing You Every Month
Most performance advice tells you to fix your people. Your people usually aren’t the problem. The problem is the gap between what leadership says and what the organization actually does — and that gap carries a price you’re already paying.
A concise briefing for leaders who need performance to match the plan.
Inside the guide
What’s Inside
The guide gives you a practical way to find the gap behind the performance problem, estimate its cost, and decide where to act first.
Why the Say-Do Gap accounts for 70–80% of what misalignment costs you, and why it never appears as a line item on any report.
The six places the Culture Tax accumulates — 20 to 41% of operating expense, spread thin enough that nobody owns it.
A 30-day sequence to close the largest gap first, using the meetings you already hold and the people you already have.
Get the guide
See the gap behind the performance problem.
The 14-page guide gives you language for what is happening, a quick diagnostic to locate the breakdown, and a clear first move for the next 30 days.
Use the guide before the next performance conversation.
Name the gap first. Then decide what your team needs from leadership.
Private access
Unlock the 14-page guide
Enter your details to open the full guide and see the diagnostic behind the performance problem.
The next conversation
Book Your Diagnostic Call
On a 45-minute call we run the full diagnostic on your team, calculate your Culture Tax against your real operating numbers, and build your 30-day plan. You leave with the plan in writing, whether or not we work together afterward.
No charge. No pitch. If your constraint turns out not to be culture, I’ll tell you that and point you somewhere more useful.
45 minutes
A focused working session with Jim Marsh, held on Zoom.
Book Your Diagnostic Call45 minutes · No charge · You leave with a written 30-day plan
Help us make this work harder for you
Tell us what was useful, what felt unclear, or what you would change. Your note goes directly to JEM Premier Coaching and helps Jim improve the resources leaders use between sessions.
A short, honest note is enough.
Your note
Share what helped, what felt unclear, or what would make the experience more useful.